FAQs
HOW DO WE CONTACT YOU ABOUT DOORDASH/CAVIAR ISSUES?
Issues related to DoorDash and Caviar (missing or incorrect items, general order issues) are best resolved through the respective platform’s customer support team. We are unfortunately unable to offer refunds or manage orders made through these sites, but if there is something else we can do to make things right, please get in contact with us via email at info@yellowmoto.com.
HOW DO WE CONTACT YOU ABOUT ANYTHING ELSE?
We can be reached by email at info@yellowmoto.com.
One of our managers will respond to your inquiry within 24 hours Monday - Friday.
Emails sent over the weekend will be answered on Monday by 5:00pm at the latest.
ARE YOU OPEN FOR OUTDOOR DINING?
Yes! We have a beautiful patio and parklet that is open:
For dinner, every day from 5:00pm - 9:00pm.
We accept walk-ins and take same-day reservations on site.
I CANCELED MY PICK-UP ORDER AND WAS TOLD I WOULD RECEIVE A REFUND - HOW DO I CONFIRM THIS?
If you ordered through Toast Online (pick-up), please forward your electronic receipt to info@yellowmoto.com and a team member will confirm your cancellation and send you a receipt for the refund.
CAN I PRE-ORDER FOR A FUTURE DATE OR TIME?
We do offer large party catering orders with a two-day minimum order submission. For all catering orders that are submitted, the catering manager will always call to discuss your selections before the order is fully confirmed. Please visit yellowmoto.com/catering to view our current catering menu. Please note that no catering orders will be accepted over the phone at this time.
DO YOU HAVE CURBSIDE PICK-UP?
We do not have curbside pick-up.